Privacy Policy
Integrative Dentistry of New Mexico
Effective Date: October 28, 2026
Website: https://www.integrativedentistryofnewmexico.com/
1. Introduction
Integrative Dentistry of New Mexico (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information collected through our website.
This Privacy Policy explains what information we may collect when you visit our website, how we use and disclose that information, how cookies and similar technologies may be used, and the choices available to you.
This policy applies to information collected through our website and related online interactions. It does not replace our separate Notice of Privacy Practices, which describes how protected health information is used and disclosed in connection with dental care and other healthcare activities.
2. Information We Collect
Information You Provide
When you contact our offices, request an appointment, submit a website form, or otherwise communicate with us, you may provide information such as:
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Name
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Email address
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Telephone number
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Preferred office or appointment information
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The contents of messages or inquiries
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Information about dental services in which you are interested
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Other information you voluntarily provide
If you submit information about a dental condition, symptoms, or treatment needs, that information may be sensitive personal or health information.
Please avoid submitting detailed medical histories, dental records, insurance information, payment card details, or other sensitive information through a general website contact form or ordinary email unless we have specifically provided an appropriate secure method.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically by our website host, server, or enabled third-party services. This information may include:
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Internet Protocol (IP) address
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Browser type and version
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Device type and operating system
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Pages visited and links clicked
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Date, time, and duration of visits
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Referring website or webpage
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Website performance and usage information
We may use this information to maintain website functionality, troubleshoot technical problems, improve performance, protect against security threats, and understand how visitors use our website.
3. How We Use Information
We may use information collected through our website to:
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Respond to questions and inquiries.
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Respond to appointment requests and provide information about our offices.
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Communicate with current and prospective patients.
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Provide information about our dental services.
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Operate, maintain, and improve our website.
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Monitor website performance and visitor engagement.
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Maintain website security and prevent misuse.
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Comply with applicable legal and regulatory requirements.
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Protect our rights, property, and the safety of our patients, staff, and others.
We will use personal information for purposes reasonably related to the circumstances in which it was collected or for other purposes permitted by applicable law.
4. Cookies and Similar Technologies
Our website and its service providers may use cookies, browser storage, pixels, and similar technologies to support website functionality, remember preferences, measure website traffic, and provide embedded features.
Depending on the services enabled on our website, these technologies may be used for the following purposes:
Essential technologies: To support website operation, security, and features you request.
Analytics technologies: To understand website traffic, visitor interactions, and website performance, if analytics tools are enabled.
Functional technologies: To support features such as maps, videos, appointment-related tools, or other embedded content.
Advertising technologies: If enabled, these technologies may be used to measure advertising performance or support targeted advertising.
Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or tracking technologies.
You may be able to manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality. Browser settings may not disable all forms of tracking.
5. Third-Party Services and Embedded Content
Our website may link to or incorporate services operated by third parties, such as maps, videos, appointment scheduling tools, website analytics providers, or other external services.
When you visit or interact with these features, the relevant third party may collect information such as your IP address, browser information, or information about your interaction with the service. These providers may use cookies or other tracking technologies according to their own privacy policies and practices.
We do not control the privacy practices of independent third-party websites or services. We encourage you to review their privacy policies before interacting with them or providing information.
6. How We Share Information
We may disclose personal information in the following circumstances:
Service Providers
We may share information with service providers that help us operate our website or conduct our business. These may include website hosting providers, technology vendors, communications providers, appointment scheduling services, analytics providers, and security vendors.
These providers may access or process information as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.
Legal and Safety Requirements
We may disclose information when required by law or when reasonably necessary to respond to lawful requests, protect our rights, investigate suspected fraud or security incidents, or protect the safety of individuals.
Business Transactions
Information may be disclosed as part of a merger, acquisition, reorganization, or transfer of business assets, subject to applicable legal requirements.
Sale or Sharing of Personal Information
Our practices regarding the sale or sharing of personal information must be assessed based on the technologies and services actually used on our website. If we engage in activities that qualify as a sale or sharing of personal information under applicable law, we will provide the disclosures and opt-out mechanisms required by law.
7. Dental Information and HIPAA
Information created or received in connection with dental care may be protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable state privacy laws, where applicable.
Our separate Notice of Privacy Practices explains how protected health information may be used and disclosed, your rights regarding that information, and how to submit a privacy complaint.
This Website Privacy Policy does not replace or modify that notice.
For questions about dental records, treatment information, or your rights concerning protected health information, please contact the appropriate office directly.
Please do not use a general website contact form to transmit confidential dental records or detailed health information unless the practice has confirmed that the method is appropriate.
8. Data Retention
We retain website information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, maintaining website security, managing business records, and complying with applicable legal requirements.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or professional obligations.
Dental and patient records may be subject to separate retention requirements under applicable laws and professional standards.
When information is no longer needed, we will take reasonable steps to delete or de-identify it, subject to applicable law.
9. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect information collected through our website from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted over the internet.
For confidential dental or medical matters, please contact our office for guidance on an appropriate communication method.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights concerning personal information we maintain about you. These rights may include requesting access to, correction of, or deletion of certain information, or opting out of certain types of data processing.
The availability and scope of these rights depend on applicable law, the nature of the information, and any relevant legal exceptions.
To ask a question about your website information or submit a privacy-related request, please contact one of our offices using the contact information below.
Requests involving protected health information may be subject to the procedures described in our Notice of Privacy Practices and applicable healthcare privacy laws.
11. Children's Privacy
Our website provides information about dental services for individuals and families. We do not knowingly collect personal information directly from children through the website in violation of applicable law.
If a parent or legal guardian believes that a child has submitted personal information through our website and would like us to review the matter, please contact our office.
Information concerning a child's dental care may be subject to additional privacy protections under applicable law.
12. External Links
Our website may contain links to external websites, resources, or services. We are not responsible for the content, privacy practices, or security of websites that we do not operate.
When you leave our website, the privacy policy and terms of the external website may apply. We encourage you to review those policies before submitting personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, technology, data practices, or legal obligations.
Updates will be posted on this page with a revised Effective Date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Website Privacy Policy or our website privacy practices, please contact one of our offices.
Integrative Dentistry of New Mexico
Santa Fe Office
409 St. Michaels Drive, Suite A
Santa Fe, NM 87505
Phone: (505) 982-6426
Los Alamos Office
3491 Trinity Drive, Suite A
Los Alamos, NM 87544
Phone: (505) 662-4503
Website: https://www.integrativedentistryofnewmexico.com/
Email: bo@idofnm.com
For questions concerning protected health information or your HIPAA rights, please ask the practice for its current Notice of Privacy Practices and the appropriate privacy contact.